Almost all items purchased on 100emart are eligible for returns and refunds if you find them unsatisfactory, with a few exceptions:
- Clothing items that have been worn, washed, or damaged after delivery, or have had their tags or hygiene sticker removed may not be eligible for return.
- Items labeled as non-refundable.
- Some free gift orders may not qualify for returns.
We encourage you to thoroughly review our return policy to ensure a clear understanding of the eligibility criteria for returns. Thank you for choosing 100emart, and we are committed to providing you with a delightful and seamless shopping experience.