Privacy Policy

Welcome to 100emart Platform! This privacy policy outlines in detail how the 100emart Platform, operated by 100meart technology , processes personal information collected through our digital services (linked to this privacy policy’s website [www.100emart.com] and mobile applications). We consider your privacy important and are committed to transparently showcasing our privacy practices.

Information Collection

• Information You Provide:

  • Account and Profile: When creating or managing your 100emart account, we collect your phone number or email address as login credentials. If you register using third-party services (such as Facebook, Google), we may collect additional information.
  • Purchase Information: To process orders, we collect transaction data related to orders, necessary payment information (e.g., payment card number or other third-party payment information used for payment), your mailing address (e.g., residence city, state, country, postal code), and recipient contact information (e.g., name, phone number).
  • Customer Support Interactions: When communicating with our customer service team through customer support features, social media, or other methods, we collect your communication history to continuously improve customer service.
  • User-Generated Content: Personal information generated, transmitted, or otherwise provided by you on the platform, such as profile pictures, photos, videos, comments, questions, messages, and related metadata.
  • Promotions and Event Participation: Information voluntarily shared when participating in contests, promotions, or surveys, such as contact information provided during participation in giveaways, contests, or promotional activities on the platform. This is done to notify you of winning, verify your identity, and/or send you prizes. In some cases, we may ask for additional information during participation, such as your chosen prize. Participation in these contests and competitions is voluntary. We recommend reading the rules and other relevant information for each contest or competition you participate in. Additionally, we collect your preferences for receiving our marketing communications and interactions with these communications.

• Information from Third-Party Sources:

  • We may combine the personal information received from you with information obtained from other third-party sources, such as:
    • Data Providers: Information service and data licensing providers offering demographic and other information to help us detect fraud and similar situations.
    • Our Affiliated Partners: Our affiliate network providers and publishers, influencers, and promoters participating in our affiliate programs.

• Automatically Collected Information:

  • Device Data: We collect certain information about the device you use to access the service, such as device model, operating system information, language settings, unique identifiers (including identifiers for advertising purposes).
  • Service Usage Information: We collect information about your interactions with the service, including pages viewed, time spent on pages, sources of entry to pages, interactions with pages, whether you opened our emails, and whether you clicked on links in emails.
  • Location Data: We collect your approximate location data (e.g., IP address).
  • Cookies and Similar Technologies: We use cookies and similar technologies to measure and analyze how you use the service, including pages viewed and interactions with content. Cookies and similar technologies are also used to enhance your experience in the service, improve the service, show you ads, and measure the effectiveness of ads and other content. We and our partners also use cookies to advertise the service on other websites. Web Beacons are very small images or data fragments embedded in images, also known as “pixel tags” or “clear GIFs,” that can identify cookies, the time and date of page views, descriptions of pages where pixel tags are placed, and similar information from your computer or device. Some of these tools may allow us or third parties to collect information about how you interact with us and other websites over time. For detailed information on how to disable certain cookies, please read our Cookie and Similar Technologies Policy.

How and Why We Use Your Information

We use the collected personal information to fulfill the following purposes, including but not limited to:

• Create and maintain your account.
• Order processing and product/service delivery.
• Improve and optimize services, troubleshoot.
• Personalize your experience.
• Communicate with you and provide customer support.
• Contests, promotions, and other activities.
• Marketing and interest-based advertising.
• Fraud prevention and fulfillment of legal obligations.

How We Share Your Information

To provide better services, deliver personalized advertising and marketing communications, protect your rights, and/or comply with US legal requirements, we may share your personal information with the following parties:

• Affiliated Companies: For order fulfillment, we may share personal information related to order fulfillment, such as mailing addresses and contact information, with subsidiaries and affiliated companies of Whaleco Inc. We will not share other unrelated personal information. These subsidiaries and affiliated companies either follow the same practices described in this privacy policy or follow practices at least as protective as those described in this privacy policy.
• Service Providers: Third parties providing services to us or helping us operate services or business functions, such as hosting, information technology, customer support, email delivery, order fulfillment and delivery, marketing, consumer research, and website analytics. These third-party service providers can only access personal information needed to perform their functions and services but may not use such information for other purposes.
• Payment Processors: Any payment card information used for purchases on the service will be collected and processed by our payment processors.
• Advertising and Analytics Partners: Third-party advertising, marketing, and analytics companies to achieve interest-based advertising and analytical purposes described in our Cookie and Similar Technologies Policy. Some of these disclosures to third parties are referred to as “sharing” or processing your personal information for targeted advertising, but “sharing” may be considered “selling” your personal information according to the definition of applicable laws. For additional information and understanding your rights to opt-out of such practices, please refer to the “Your Controls and Choices” section below, the US Privacy Notice Appendix applicable to US residents, and the Cookie and Similar Technologies Policy.
• Third Parties Designated by You: We may share your personal data with third parties designated by you, as you have instructed us or consented to us doing so. We may share the personal information needed for the services you requested with third parties designated by you. Please note that when you use third-party websites or services, their own terms and privacy policies will govern your use of those websites or services. If you revoke our permission to access information from third-party platforms, this choice will not apply to information we already received from that third party.
• Business Partners and Marketing: Third parties with whom we co-host activities or promotions, third parties with whom we jointly offer products or services, or third parties whose products or services may be of interest to you.

Your Controls and Choices

You have rights to access, delete, and correct your personal information. You can opt-out of marketing communications and manage cookie settings. Visit our Cookie and Similar Technologies Policy for details.

Children

Our services are intended for adults. If under 18, use with parental involvement. We don’t knowingly collect data from users under 13.

Data Security and Retention

We implement measures to protect your information and retain it as necessary for legal compliance and service purposes.

Privacy Notice Addendum for US Residents

Refer to the US Privacy Notice Addendum for additional privacy rights for residents of certain U.S. states.

Changes to the Privacy Policy

We reserve the right to modify this policy. Material changes will be notified. Check the policy regularly for updates.

Contact Us

For questions or comments, contact our Data Protection Office at info@100emart.com or mail us at 100emart technology . 500 Brea Canyon Rd, City of Industry, CA, 91789, United States

Thank you for choosing 100emart Platform!